Return & Refund Policy
We want you to love your order. If there’s an issue, we’re here to help.
Returns
We accept returns only for damaged, defective, or incorrect items within 30 days of delivery.
Because all of our products are made-to-order, we do not accept returns for reasons such as change of mind or incorrect size selection.
Eligibility for Returns
To be eligible for a return:
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The item must be unused and in its original condition
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You must provide proof of purchase
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You must provide clear photo evidence of the issue
How to Start a Return
To request a return, please contact us at:
Include:
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Your order number
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A description of the issue
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Photos of the item
Once approved, we will provide instructions on how your case will be resolved.
⚠️ Important: Items sent back without prior approval will not be accepted.
Damages & Issues
Please inspect your order upon arrival.
If your item is:
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Damaged
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Defective
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Incorrect
Contact us immediately with photos so we can resolve it as quickly as possible.
Size Selection Policy
All items are made specifically for each order.
For this reason, we do not offer returns or exchanges for incorrect size selection.
Please review our size guide carefully before ordering.
Refunds
If your claim is approved:
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You may receive a replacement or refund
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Refunds are issued to your original payment method
Please allow:
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5–10 business days for processing
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Additional time depending on your bank
Non-Returnable Items
We do not accept returns for:
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Incorrect size selection
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Change of mind
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Worn or used items
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Sale items or gift cards
European Union Customers
If your order is shipped to the EU, you have the right to cancel within 14 days of delivery.
To qualify:
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Item must be unused and in original condition
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Customer is responsible for return shipping costs
Need Help?
If you have any questions, contact us anytime: