Shipping & Delivery
Thank you for shopping with Beverie! We want to ensure that your shopping experience is as seamless as possible. Please review our Shipping Policy for information on shipping methods, costs, and estimated delivery times.
1. Processing Time: Orders are generally processed within 2 business days (excluding weekends and holidays) after receiving full payment. You will receive an email confirmation once your order has been successfully placed.
2. Shipping Methods: We offer the following shipping methods:
- Free Standard Shipping: 5-10 business days
Please note that the delivery times are estimates and may vary depending on factors beyond our control, such as customs clearance and postal service delays.
3. Shipping Costs: The total shipping cost will be displayed at checkout before you complete your purchase.
4. International Shipping: We currently ship to United States, Canada and Australia. International orders may be subject to customs duties and taxes imposed by the destination country. The recipient is responsible for any additional charges incurred for customs clearance.
5. Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment by entering the tracking number on our website or the carrier's website.
6. Delays and Issues: While we strive to deliver your orders on time, there may be circumstances beyond our control that cause delays. If your order is significantly delayed or encounters any issues, please contact our Customer Support at shopbeverie@gmail.com for assistance.
7. Address Accuracy: Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to incorrect addresses due to customer error. If you need to update your shipping address, please contact us as soon as possible.
8. Lost or Stolen Packages: We are not responsible for lost or stolen packages. If your tracking information indicates that your order was delivered, but you have not received it, please contact the carrier and file a claim.
Contact Information: If you have any questions or concerns about our Shipping Policy, please contact us at shopbeverie@gmail.com.
Thank you for choosing Beverie!
Beverie LTD
128 City Road, London, United Kingdom, EC1V 2NX